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MR reporting software

MR reporting software, from the rep’s phone to the CXO’s dashboard.

Orange Lab is MR reporting software and pharma SFA for Indian pharmaceutical companies. Medical representatives report their day in one multilingual, offline-first app; managers review, approve and track their teams; sales heads and CXOs see every zone rolled up in one view.

What an MR reports in Orange FieldRep

Attendance
Start and end the working day in one tap. Attendance & visit tracking
Tour plan
Doctors and chemists planned by cadence for the month, sent to the manager as one request. Tour planning
Daily call report (DCR)
Every doctor and chemist call in under a minute, by voice or text, online or offline. Daily call reporting
GPS-verified check-ins
Each visit compared with the customer's location on file and marked verified, outside tolerance or unverified.
RCPA
Chemist audits of our brands against competitors, recorded at the counter.
Samples and orders
Samples given against the rep's own stock, and orders from doctors, chemists, stockists and hospitals. Samples · Order booking
Expenses and leave
Claims priced from the company fare chart; leave with balances. Expenses & leave
Incentives
The rep's own incentive statement, computed on secondary sales. Incentives

What managers get

Area, regional and zonal managers review tour plans rep by rep and doctor by doctor, approve leave and expense claims with the policy checks already done, and track their team's attendance, verified visits, coverage and call quality. Every figure is for the manager's own team, at any depth of the reporting line, and nobody else's.

Questions a manager would normally send to an analyst — which doctors has my team stopped seeing? — are asked in plain English in Manager Insights, and answered with the table behind the answer. See Orange Lab for managers.

What sales heads and CXOs get

The whole field force, rolled up from MR to ABM, RBM, ZBM and NSM: secondary sales against target, primary orders kept separate, coverage, plan adherence, incentive cost before it is paid and compliance findings — in one view, traceable to the rep and the call behind each number. See Orange Lab for sales leadership and CXOs.

Built for the Indian pharma field

RCPA and stockist statements

Chemist audits and monthly stockist secondary-sales statements are part of the product, not a spreadsheet beside it.

Primary and secondary sales

Company-to-stockist and stockist-to-chemist sales are tracked separately and never added together.

HQ, ex-HQ and outstation

Daily allowances and per-km conveyance by bike or car, at rates your admin sets from a date.

Multilingual and offline

The rep app is multilingual, and keeps working without a signal.

UCPMP and DPDP

Sample limits per doctor under the UCPMP 2024 code, and consent records ready for the DPDP Act.

Visit consent

A doctor is planned on a tour only while their consent to visits is in force.

Piloted in the field

Orange Lab has been piloted with 11,200 medical representatives.

Pricing

Pricing is flexible and is agreed with each company, based on the size of your field force and the products and modules you need. Talk to us and we will put a proposal together.

Comparing MR reporting software

Common questions

What is MR reporting software?
MR reporting software is the system medical representatives use to report their working day — attendance, doctor and chemist calls, tour plans, samples, orders, RCPA and expenses — and that managers use to review it. Orange Lab combines MR reporting with pharma SFA and leadership dashboards.
Can managers track MR visits?
Yes. Every check-in at a doctor, chemist or stockist is compared with the customer's location and marked verified, outside tolerance or unverified. Managers see an attendance register and plan versus actual for their own team. There is no live tracking map.
Is there one solution for MRs, managers and CXOs?
Yes. Reps use the Orange FieldRep app, managers work in Orange CRM, and sales heads and CXOs see the whole field force rolled up through the reporting line in the same platform.
Is the MR app multilingual and does it work offline?
Yes. The app is multilingual, and call reports and orders captured without a signal sync automatically when the connection returns.
How much does MR reporting software cost?
Orange Lab pricing is flexible and agreed with each company, based on the number of users and the modules you need. Contact us for a proposal.

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